This privacy statement discloses the privacy practices for our company: Nuliv Lifestyle
- What personally identifiable information (or third party personally identifiable information) of yours is collected from you through our website.
- The organization collecting the information
- How the information is used
- With whom the information may be shared
- What choices are available to you regarding collection, use and distribution of the information
- The kind of security procedures that are in place to protect the loss, misuse or alteration of information under Nuliv Lifestyle's control
- How you can correct any inaccuracies in the information.
Information Collection and Use
Nuliv Lifestyle is the sole owner of the information collected on this site. We will and do NOT sell, share, or rent this information to others in ways different from what is disclosed in this statement. Nuliv Lifestyle collects information from our users at several different points on our website.
When you make a purchase on our site, you automatically enter our database. You provide the following information to Nuliv Lifestyle:
The only information retained is your name, email address, telephone number and shipping address. We DO NOT collect or store your credit card number for your protection. You choose whether or not you would like to receive electronic mailings from Nuliv Lifestyle (see "Choice/Opt-Out" below).
- Your name
- Your e-mail address
- Your billing and shipping address
- Your telephone number
- The type of credit card you are using if applicable
- Your credit card number and expiration date, or other form of payment
We request information from the user on our order form when making a purchase. This information is used for billing purposes and to fill the customer's order. If we have difficulty processing an order, this contact information is used to get in touch with the customer. Nuliv Lifestyle's database tracks the traffic throughout our site. This information is used to compile overall statistics and is not recorded at an individual level. Information from your order is compiled into a larger database for analysis. The statistics help us decide which products and services best serve our members and guests
A cookie is a piece of data stored on the user's hard drive containing information about the user. We use both session and persistent cookies. Usage of a cookie from our site is in no way linked to any personally identifiable information. Cookies enable us to track and target the interests of our users in the aggregate by analyzing popular areas and products to enhance future experiences on our site.
Aggregate Information Nuliv Lifestyle uses aggregate information from demographic surveys, traffic patterns and IP addresses to customize our site. Aggregate information is never shared with anyone outside of Nuliv Lifestyle and we do not share any personally identifiable information.
We use an third-party payment processor, Paymentech, for billing and order processing. Neither they or we retain, share, store or use personally identifiable information for any secondary purposes other than to process your order.
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send you an email. Generally, users may not opt-out of these communications, though you can deactivate your account. However, these communications are not promotional in nature.
Surveys & Sweepstakes
From time to time, our site requests information from users via surveys or sweepstakes. Participation in these surveys or sweepstakes is completely voluntary. Information requested may include contact information (such as name, shipping address and email address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Again, individual records are only identified by relevant statistics and cannot be traced back to the individual user.
If a user elects to use our referral service for informing a friend about an item, we ask them for the friend's name and email address. Nuliv Lifestyle will automatically send the friend an email inviting them to visit the site. We do store the friend's email and they have an option to opt-out in the communication.
Special request page
Our customers can use the special request page to enquire about products that they cannot find on the website, such as, for example, special orders. Again, your information is only referenced for your request and nothing else.
Nuliv Lifestyle takes every precaution to protect our users' information. When users submit sensitive information via our website, we do our best in protecting your information, online and off-line. When our order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - 128 Bit Secure Socket Layers (SSLs). While on a secure page, such as our order form, a lock icon appears on the bottom right hand corner of your Web browser. You will also see an "s" after the http: in your URL tool bar. When you are not on a secure page, no lock icon will appear.
While we use SSL encryption to protect sensitive information (like your credit card information) online, we also do everything in our power to protect user information off-line. First, none of your information is stored offline in our offices for more than what is necessary to process your order. All employees are fully informed about our security and privacy practices and updated as new policies are added or revised. They are regularly notified and/or reminded about the importance we place on privacy and security, and what they can do to ensure that our customers' information is protected. Finally, the servers that we store personally identifiable information on are hosted by Yahoo and kept in a secure environment under restricted access.
If you have any questions about the security at our website you may contact us at 1-888-88-NULIV (888.886.8458)
Repeat customers will occasionally receive information on products, services, special offers and a newsletter. Out of respect for the privacy of our users, we present the option to not receive these types of communications. Please see our choice and opt-out below.
Our users are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for the information.
If, however, we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will notify you via email. You will have a choice as to whether or not we use your information in this different manner. However, if you have opted out of all communication with the site, or deleted/deactivated your account, then you will not be contacted, nor will your personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our web site notifying users of the change. In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices
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